Tebex Limited Terms & Conditions
This page, together with our Privacy Policy and General Website Terms & Conditions, tells you information about us and informs you of the legal terms and conditions (the "Terms") which govern your use of our ("Seller", "We", "Us", "Our") webstore (the "Webstore").
These Terms will apply to any contract between you and Us in respect of your purchase of video game related products, items and other content ("Products") on the Webstore ("Contract").
Please read these Terms carefully and make sure that you understand them before ordering from the Webstore. Please note that before placing an order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to place an order.
These Terms were most recently updated on 12th June 2023. These Terms are only available in the English language.
1. Information About Us
We are a Licensed seller for goods for this game, game server or Discord server ("Platform"). We buy licenses for the use of digital goods and software from the Platform which we sell to end-customers. We are Tebex Limited t/a Tebex, a company registered in England and Wales with company number 08129184 and with our registered office at Tebex Limited, Levy Cohen & Co, 5.2 Central House, 1 Ballards Lane, London, United Kingdom, N3 1LQ. Our VAT numbers are GB167189962 & EU372035465.
2. Contacting Us
If you wish to contact us for technical support, you need to report fraudulent activity, or that a Platform is breaching our or a partner's AUP, you can contact us by visiting https://www.tebex.io/contact/checkout.
If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post.
3. Use of the Webstore
Your use of the Webstore is governed by our General Website Terms & Conditions. Please take the time to read this document, as it includes important terms which apply to you.
4. Our Relationship with the Platform
Our Webstore will guide you through the steps you need to take to place an order with Us. We license logos, graphics, wordmarks and other assets for the purposes of advertising and selling non-tangible digital content produced by the Platform. The Platform sells us licenses for the use of such products that provide in-game benefits or rewards and we resell these as the merchant for these Products.
All digital software and other digital items we provide are licensed, not sold. The license We Sell You grants you limited rights to consume and make use of the software and other digital items personally, and only against the account that was originally used to make the purchase.
5. Problems with the Products
Your contract with Us means that we will make every reasonable effort to resolve any products or queries You may have. To contact us, please refer to Clause 2 above.
6. The Webstore and Products
All title, ownership rights and intellectual property rights in the Webstore are owned by Us. Purchases from Us are payments for licenses to use the digital virtual items contained in the purchase. Except where required by applicable consumer law, this transaction is final — there are no refunds. If you are banned for breaking the rules of the Platform after delivery of the Purchase, you will not be entitled to a refund.
7. Restrictions on Use
You shall not use the Webstore for any purpose other than to make personal, non-commercial purchases of Products. You shall not in whole or in part copy, reproduce, publish, distribute, translate, modify, create any derivative work from, disassemble, decompile, reverse engineer or otherwise attempt to discover the source code contained in or pertaining to the Webstore.
8. How We Use Your Personal Information
We only use your personal information in accordance with our Privacy Policy. Please take the time to read this document, as it includes important terms which apply to you.
9. Age Restriction
You may only purchase Products from the Webstore if you are at least 16 years old.
10. Order Process
All sales through the Webstore will be processed through our checkout platform located at https://checkout.tebex.io/. Payment methods, delivery times, taxes and fees will be detailed as part of the checkout process.
11. Subscriptions
If the item you are purchasing forms part of a subscription, you will be advised of the monthly subscription amount both as part of the checkout process and in an email sent to you directly after the subscription is set up. You may cancel your subscription at any time by visiting https://checkout.tebex.io/payment-history.
12. Our Right to Vary These Terms
We amend these Terms from time to time. Every time you order Products using the Webstore, the Terms in force at the time of your order will apply.
13. Right of Withdrawal for EU Customers
EU law provides you with a right of withdrawal on software sales. For any digital content purchased online, the withdrawal period will expire 14 days after you purchase such digital content or when you start downloading the content for the first time, whichever is sooner.
14. Our Liability
If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence. We do not in any way exclude or limit our liability for death or personal injury caused by our negligence or fraud or fraudulent misrepresentation.
15. Other Important Terms
These Terms are governed by English law. Any dispute or claim arising out of or in connection with them will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction.
Tebex Privacy Policy
Tebex Limited respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
1. Important Information and Who We Are
This privacy notice aims to give you information on how Tebex Limited collect and process your personal data through your use of our websites and any third-party webstore which utilises the Tebex webstore platform for game servers.
Controller: Tebex Limited is the controller and responsible for your personal data.
Contact Details: Tebex Limited, company number 08129184 of Levy Cohen & Co, 5.2 Central House, 1 Ballards Lane, London, United Kingdom, N3 1LQ.
Data Privacy Manager: Liam Wiltshire — liam.wiltshire@overwolf.com
This version was last updated on 11 May 2018.
2. The Data We Collect About You
We may collect, use, store and transfer different kinds of personal data about you:
- Identity Data: first name, last name, username or similar identifier.
- Contact Data: billing address, delivery address, email address and telephone numbers.
- Transaction Data: details about payments to and from you and details of products you have purchased.
- Technical Data: IP address, login data, browser type and version, time zone setting and location.
- Profile Data: your username and password, purchases or orders made by you.
- Usage Data: information about how you use our website, products and services.
3. How Is Your Personal Data Collected?
We use different methods to collect data from and about you including through direct interactions (filling in forms, contacting us) and automated technologies or interactions (cookies, server logs).
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data to perform the contract we are about to enter into or have entered into with you, for our legitimate interests, or to comply with a legal or regulatory obligation.
5. Disclosures of Your Personal Data
We may have to share your personal data with internal third parties, external service providers, specific third parties such as our Webstore partners and Amazon Web Services, and third parties to whom we may choose to sell, transfer, or merge parts of our business.
6. International Transfers
Many of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
7. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to those who have a business need to know.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. By law we have to keep basic information about our customers for up to 10 years after they cease being customers for tax purposes.
9. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
To exercise any of these rights, please contact us.
Impressum
Dienstanbieterin / Service Provider:
Tebex Limited
201 Haverstock Hill, Second Floor C/O Fkgb
London, England, NW3 4QG
E-Mail: checkout-support@tebex.io
Support Contact Form: https://www.tebex.io/contact/checkout
Geschäftsführung / Management: Liam Wiltshire
Tebex Limited ist eine nach Englisch und Walisisch Recht gegründete und registrierte Gesellschaft.
Tebex Limited is a company registered under the laws of England and Wales.
Company Number: 08129184
VAT Number: GB167189962 & EU372035465